Monero GUI failed to make new hardware wallet on Ledger S Leave a comment

I am not very tech savy… I have downloaded the Monero app on my new Ledger Nano S and closed the Ledger Live to use the Monergo GUI wallet. I have tried a dozen times to make a new wallet on this but it says "failed to store the wallet". I have tried using a different connecting cable. I have uninstalled and reinstalled the Monero GUI (checking the hashes) and I uninstalled and reinstalled the Monero app on the device. I am at a loss on what to do next. Please help!

I was able to make a wallet without the Ledger, however I would really like to use it.

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